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Raven CDMA User Guide for Verizon, version 2.23 103
the modem. You can contact AirLink Support for a Guide on how to use your Air-
Link modem with a portable battery.
I’m Having Problems getting my Raven registered (activated or
provisioned) with Verizon, what could be the problem?
There are several error messages that might appear during the registration process:
• No Service
• Network Negotiation Failed
• Network Authentication Failed
These problems are frequently caused by account related issues. The problems
potentially involve an incorrectly configured account or incorrectly input/provi
-
sioned account information. The best troubleshooting step is to re-provision the
Raven, confirming the account is configured for the proper data plan and modem or
simply work with Verizon to create a new account.
Why Can’t I reach my Raven from the Internet? What is a Restricted
or Private IP?
On Verizon’s network, for security reasons, there are some accounts set up to be
restricted to communication only from other devices on their network, called a
Restricted IP or a Private IP. If you had two modems on Verizon’s network, they
could communicate, but your computer, not using Verizon as an ISP can’t. You
could generally still access the Internet using your Raven’s restricted or private IP
because the modem would use a proxy or gateway on Verizon’s network.
However, if you need to be able to contact your Raven (or the devices behind it)
directly, instead of a Restricted IP (also called Private IP or Non-Routable IP),
you will need to contact Verizon to get your account changed to an Unrestricted IP
(also called Public IP).
What is the difference between Private Mode and Public Mode?
When your Raven is powered on, ALEOS, acting as a PPP client, negotiates a PPP
session with Verizon’s network at the conclusion of which it is assigned an IP
address by Verizon . How this address is further acted upon by the modem is deter
-
mined by Private or Public Mode.
- Raven CDMA/1x 1
- Important Notice 2
- Safety and Hazards 2
- Limitation of Liability 2
- Contents 3
- Introduction to 7
- CDMA Overview 8
- Equipment 9
- Common Uses for the Raven 10
- Introduction to Raven CDMA 11
- Activation of the Raven 12
- Raven Indicator Lights 14
- Activation of the Raven CDMA 15
- Utilities for the Raven 16
- Wireless ACE 3G 17
- FIGURE 2. AceNet 18
- FIGURE 3. AceView 19
- Modem Doctor 20
- IP Manager 21
- Fully Qualified Domain Name 22
- Dynamic Name Resolution 22
- Restrictions for Modem Name 24
- • Can include a hyphen (-) 24
- • Cannot contain spaces 24
- Configuring DNS 25
- PPP-Peer 26
- Keepalive 27
- Data usage using Keepalive 28
- Host Modes 29
- PassThru Mode 31
- PPP Mode 32
- Slip Mode 32
- UDP Pad Mode 33
- Reliable UDP 34
- TCP PAD Mode 35
- Hybrid Modes 36
- Hybrid Mode Settings 37
- Modbus/BSAP 38
- Configuration 38
- Telemetry 39
- Remote Terminal Unit (RTU) 39
- Modbus TCP/IP 40
- Raven Modbus on UDP 40
- Modbus on UDP 41
- Modbus/BSAP Configuration 42
- Default Power-up Mode 44
- Host Raven IP 44
- Dynamic IPs 44
- RTU settings 45
- RTU to Raven setup 46
- Power Connections 46
- Simple Network 47
- Management Protocol 47
- Raven SNMP Configuration 48
- Security Level 49
- User Name and Password 49
- Trap Destination 51
- Hardware Installation 52
- Connecting power 53
- Specifications for the 54
- Raven CDMA 54
- Modem Idle Transmitting 55
- Mounting Kit 57
- AT Commands 59
- Direct Serial Connection 62
- AT Command Tables 63
- Information Commands 64
- TABLE 2 66
- Basic Commands 67
- Activation 68
- Cellular Network 70
- Local Network and Host Modes 71
- PassThru 71
- O=Odd E=Even N=None M=Mark 73
- Direct Communication 78
- Time/Date 82
- Friends Mode 83
- Logging 88
- Modbus Settings 89
- TABLE 16. Modbus Settings 91
- SMTP/SMS 92
- Other Settings 96
- Example of the MIB trap 97
- Troubleshooting 106
- What is the COM1000? 111
- Support web site 115
- Contacting Technical Support 115
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